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screentinker 9c70fcc790
feat(diagnostics): device incident log — offline cause, network-vs-reboot, display-sleep (#175)
* feat(diagnostics): device incident log — why a screen went offline/black, with device-attested cause

Field request (Bold/s_t_r_o_b_e): "screens go offline randomly — let us see the cause." Answers it
across the fleet with a unified incident log, and — the key insight — lets the DEVICE disambiguate
the cause the server can't: if the app process survived the gap it was a NETWORK problem (not a
reboot), and it can even tell a dropped Wi-Fi/Ethernet link from a link-up-but-server-unreachable
(router/upstream) failure.

Schema:
- device_status_log gains reason + detail (WHY each offline transition happened).
- NEW device_events table (unified incident feed): type (offline/online/display_off/display_on/
  crash/reboot/network/app_error) + reason + detail, indexed, age-pruned + per-device capped.

Server:
- Capture the socket.io disconnect REASON (transport_close/ping_timeout/transport_error) instead of
  discarding it — recorded in the offline-cause log. devices.offline_reason stays on the EXIT-SIGNAL
  contract (crashed/clean_exit/silent) — a separate axis, preserved (violent death = 'silent').
- device:event handler (typed incidents) + device:connectivity-report handler (device-attested).
  lib/incident-classify.js (pure, unit-tested) composes reason+detail: cold_start->reboot;
  link_lost->network "Wi-Fi/Ethernet link lost"; else network "LAN up, server unreachable
  (router/upstream)"; appends SSID / weak-signal (rssi<-75) / IP-changed. On a report it upgrades the
  most-recent offline row from the server's guess to the device's ground truth.
- heartbeat timeout -> 'heartbeat_timeout'; retention/cap for device_events.
- Device-detail API returns statusLog.reason/detail + the last 50 device_events.

Device (Android WebSocketService): ConnectivityManager default-network callback (link-lost during a
gap) + Wi-Fi SSID/RSSI + IP snapshot -> device:connectivity-report on reconnect (app survived =>
network); ACTION_SCREEN_ON/OFF receiver -> device:event display_on/off ("screen went black"). All
guarded/feature-detected; no manifest change; compiles clean.

Web + Tizen players: reconnect connectivity-report (link_lost from navigator.onLine during the gap)
+ visibilitychange -> display_off/on. Best-effort (no wifi detail in a browser). Tizen exit-signal
marker slice untouched.

CMS (device-detail): the offline cause on the uptime-timeline hover + a new "Recent incidents" panel
(merged offline periods + typed events, friendly labels, detail, relative time + down-duration).

Built as a 4-way parallel agent fan-out over disjoint domains against a locked contract, then
integrated. Verified: full server suite 443/443 (incl. the seam fix keeping the exit-signal contract
intact), Android compileDebugKotlin clean, all players + CMS node -c clean.

Refs #170.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

* feat(diagnostics): internet-reachability probe — split "our server down" from "no internet" (#170)

Follow-up to the incident log: when a device's link is UP but it's offline, "router/upstream" was a
catch-all. The device now probes a public host (1.1.1.1 / 8.8.8.8 :443) DURING the gap, so the cause
pinpoints blame:
  - link_lost=true                     -> Wi‑Fi/Ethernet link lost (device's own link)
  - link up, internet_ok=true          -> server_down: internet reachable, OUR server was unreachable
  - link up, internet_ok=false         -> no_internet: router/ISP down
  - link up, no probe result           -> generic router/upstream (unchanged fallback)

- Android WebSocketService: fire a short daemon-thread TCP probe (443, either host) at disconnect;
  the result rides the connectivity-report as internet_ok (omitted if the gap ends before it finishes).
- lib/incident-classify.js: 3-way split on internet_ok; new reasons server_down / no_internet.
- Frontend i18n: device.event.server_down / .no_internet labels.
- Tests: +3 classify cases (server_down, no_internet, link_lost wins over internet_ok). 12/12.

Verified: classify 12/12, Android compileDebugKotlin clean, node -c clean. Refs #170.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

* feat(diagnostics): log an 'upgrade' incident (old → new app_version) — server-side (#170)

When a device reports an app_version different from the stored one, applyDeviceInfo logs an
'upgrade' device_events row (detail 'old → new'). Server-side, so it covers Android/Tizen/web with
no client change; a fresh pair (no prior version) isn't counted. Adds device.event.upgrade label.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

---------

Co-authored-by: Claude Opus 4.8 <noreply@anthropic.com>
2026-07-13 11:26:04 -05:00