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platform_operator is cross-org STAFF: it can see and act-as into every org and read/write workspace-scoped resources (content, playlists, layouts, schedules, devices, widgets, kiosk) anywhere - but holds NO owner-level power. Design is deny-by-default: operator is NEVER added to PLATFORM_ROLES / isPlatformRole, so every owner capability (billing, org/workspace deletion, user/role management, shared & template asset curation, branding, workspace member mgmt/rename) stays denied, and any NEW owner endpoint added later inherits that denial automatically. Operator gets power from exactly two levers: - middleware/auth.js: new PLATFORM_STAFF set + isPlatformStaff(); owner guards (PLATFORM_ROLES, requireAdmin, requireSuperAdmin) unchanged. - tenancy.js: accessContext + resolveTenancy treat staff as act-as capable; new req.isPlatformStaff / req.isPlatformOperator (req.isPlatformAdmin stays owner-only); accessibleWorkspaceIds + switch-workspace guard use staff. - permissions.js: canRead/canWrite + canAccessWorkspace (read) grant staff; canAdmin / canAdminWorkspace / isOrgAdmin / isOrgOwner stay owner-gated. Read-only edges (per review): operator may VIEW workspace member lists (canAccessWorkspace) and the unassigned device pool (devices.js), but cannot mutate either. Frontend: platform role dropdown adds "Platform operator"; the user-mgmt view stays isPlatformAdmin-gated so operators can't open it. EN i18n only. Behaviour identical under HOSTED_INSTANCE set or unset. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com> |
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